Regulations and fees
Payment Accounts and Cards
| Table of Commissions and Fees for Individual Clients valid since 10th of May, 2025 | Download |
| Table of Commissions and Fees for Business Clients valid since 10th of May, 2025 | Download |
| Table of Commissions and Fees for Business Clients valid since 19th of August, 2023 | Download |
| Regulations of Services provided by IgoriaCard valid since 10th of May, 2025 | Download |
| Regulations of BLIK transaction | Download |
IBAN Accounts
| Table of Charges and Fees for IBAN accounts valid since 10th of May 2025 | Download |
| Regulations on opening and providing IBAN Accounts 10th of May 2025 | Download |
Other documents
| Complaints | Download |
| Privacy policy | Download |
| European Commission leaflet on consumer rights when making payments | Download |








